EXPERIENCE

Project Description

At the beginning of July, New York City (NYC) Mayor Zohran Mamdani activated an unprecedented heat emergency plan due to temperatures reaching 100 -105 degrees with heat index values between 107 -115 degrees. This emergency plan launched a never-been-done mobile Cooling Outreach On-Location (COOL) program, one of many that supports the City’s “CodeRED” emergency response to heatwaves. This program provided resources for the most vulnerable New Yorkers, home-bound aging and older adults and people with disabilities. 

NYC H+H activated ACDC for a five-day mission, which included six mobile teams, each made up on a one Registered Nurse (RN), one Certified Nursing Assistant (CNA), and one Safety Associate/Driver. Our mobile teams traveled throughout all five boroughs in New York City (shown to the left) via mini vans to provide home visits where individuals were provided food, water, electrolytes, a clinical assessment to check for hyperthermia, heat stroke, etc. and referrals to local community resources. The COOL vans also acted a temporary cooling center if individuals could get to van on their own, they could cool off for a period of time or serve as mobile cooling units and could transport individuals to nearby cooling centers.

ACDC’s on-site operations team operated a call center where we received referrals from Department of Aging, a second city agency working in partnership with NYC H+H. Case managers and staff from community-based organizations requested home visits from our team for individuals on their case load who they knew need support during the extreme heat. In addition to responding to referrals, our team also was directed twice to two different community centers who had lost power and needed emergency assistance. On top on enduring the heat, our team navigated a very busy weekend in the city including Taylor Swifts wedding to Travis Kelce at Madison Square Garden (which shutdown blocks near this venue), 4^th of July fireworks and celebrations, 2026 International Naval Review, World Cup happenings, and more.

Project Description

In response to Hurricanes Helene and Milton, ACDC, alongside an industry partner, deployed experienced shelter management personnel to support emergency shelter operations in Auburndale and Pinellas, Florida. These teams played a pivotal role in safeguarding displaced residents by establishing and maintaining a secure, functional shelter environment.

ACDC staff ensured uninterrupted shelter operations during both the immediate response and early recovery periods. They coordinated closely with local government entities, nonprofit partners, and other response agencies to align efforts and optimize the delivery of services. Critical supplies, including food, potable water, and medical resources, were efficiently managed and distributed to meet the needs of both shelter occupants and response personnel.

Project Description

ACDC, alongside an industry partner, manages and operates a migrant shelter for the City of Denver. The shelter is positioned in a city building in downtown Denver and has a maximum capacity of 200 beds. This shelter operations included coordination with several city and local non-profit agencies to provide case management, housing assistance, and job assistance to the shelter occupants.